Your Privacy Is Our Priority

xbje ("we", "us", "platform") is an online betting and gaming service provider. This Privacy Policy ("Policy") explains how we collect, process, store, and protect the personal information of users ("you", "user") of our website xbje.lat and all related services.

This Policy applies to all services, products, and communication channels of xbje. By registering on our platform or using our services, you agree to the terms of this Policy. If you disagree with any part of this Policy, please stop using our services.

2.1 Information You Provide Directly

When you create an account on xbje or use our services, we may collect the following information:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Password (stored in encrypted form)
• Bank account number, bKash, Nagad, or Rocket number (for transactions)
• Identity verification documents (national ID card or passport)
• Address details

2.2 Automatically Collected Information

When you visit our platform, certain information is collected automatically:

• IP address and device identification details
• Browser type and operating system
• Your navigation patterns and activity logs on the site
• Information obtained from cookies and similar tracking technologies
• Login time, session duration, and gaming history

2.3 Information Received from Third Parties

In some cases we may receive information from trusted third-party sources, such as payment processors or fraud detection service providers. This information is used only for account security and transaction verification purposes.

xbje uses your information for the following legitimate purposes:

• Account Management: Completing the registration process, verifying identity, and ensuring account security.
• Service Delivery: Operating betting, gaming, and casino services and improving your experience.
• Financial Transactions: Processing deposits and withdrawals, preventing fraud, and maintaining financial records.
• Customer Support: Resolving your questions and complaints and providing assistance via live chat and email.
• Bonuses & Promotions: Managing welcome bonuses, VIP benefits, and other offers.
• Responsible Gaming: Monitoring your gaming behavior and taking precautionary steps when needed.
• Legal Compliance: Meeting applicable laws and regulatory obligations.
• System Improvement: Analyzing platform performance and improving the user experience.

4.1 What Are Cookies

Cookies are small text files stored in your browser or device when you visit xbje. They help remember your preferences and session information.

4.2 Types of Cookies We Use

• Essential Cookies: Required for the basic operation of the platform. Without them, the site does not function properly.
• Functionality Cookies: Store your language preferences, login state, and personalized settings.
• Analytics Cookies: Help analyze how the site is used and improve the quality of our services.
• Security Cookies: Used to detect and prevent fraudulent activity.

4.3 Cookie Controls

You can accept or reject cookies through your browser settings. However, disabling essential cookies may cause some xbje services to not work properly.

xbje does not sell, rent, or commercially transfer your personal information to third parties. However, information may be shared in the following limited circumstances:

• Payment Service Providers: Necessary information is shared to process transactions via bKash, Nagad, Rocket, and bank transfer.
• Technology Partners: Limited information may be shared with trusted partners for platform operations, game delivery, and security services.
• Legal Obligations: Information may be disclosed in response to a court order, legal process, or a valid request from a government authority.
• Fraud Prevention: Information may be shared with security agencies when needed to prevent fraud and illegal activity.
• Business Restructuring: In the event of a merger or acquisition, information may be transferred to the successor entity.

6.1 Technical Security

xbje uses industry-standard security technologies to keep your information safe:

• SSL (Secure Sockets Layer) encryption — all data transmission takes place over encrypted connections
• Password hashing — your password is never stored in plain form
• Two-Factor Authentication option
• Regular security audits and vulnerability testing
• Firewall and intrusion detection systems

6.2 Administrative Security

Alongside technical measures, our internal policies also keep your information safe:

• Access to information is granted only to authorized staff on a need-to-know basis
• Regular privacy and security training for staff
• Strict confidentiality agreements in place
• A rapid response plan in the event of a data breach

6.3 Steps Taken in the Event of a Data Breach

Should a data breach occur, xbje will notify affected users as quickly as possible and take the necessary steps to address the situation.

xbje retains your information only for as long as necessary:

• Active Account: All information is retained while the account remains active.
• After Account Closure: Financial transaction data is kept for a defined period as required by law.
• Marketing Communications: Retained until you withdraw your consent.
• Responsible Gaming Data: Information related to self-exclusion or limit-setting is retained for an extended period to keep you protected if you return in the future.

Once the retention period ends, information is securely deleted or anonymized.

As a user of xbje, you have the following rights regarding your own information:

• Right of Access: The right to request details of what information we hold about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete information.
• Right to Erasure: The right to request deletion of your information in certain circumstances (where there is no legal obligation to retain it).
• Right to Restrict Processing: The right to request that processing of your information be restricted in certain circumstances.
• Right to Withdraw Consent: The right to withdraw consent at any time for marketing communications or optional data processing.
• Right to Data Portability: The right to receive information you have provided directly in a structured, machine-readable format.

xbje is a platform for users aged 21 and above only. We do not intentionally collect any information from minors.

Age is verified during the registration process and we take active steps to prevent minors from registering. If we become aware that a person under the age of 21 has created an account, that account will be closed immediately and any collected information will be deleted.

If a parent suspects that their child has created an account on xbje, please contact [email protected] immediately.

Your information may be processed or stored in countries that do not have the same standard of privacy laws as your own country. However, xbje ensures that in any international transfer:

• The receiving party maintains adequate data protection measures
• Appropriate contractual safeguards are provided
• The transfer is consistent with the terms of this Privacy Policy

xbje may review and update this Privacy Policy from time to time. Depending on the nature of the change, we will notify you as follows:

• Important Changes: A notification will be sent to your registered email address and an announcement will be posted on the platform.
• Minor Changes: Updated on this page.

Continuing to use xbje's services after a change takes effect will be taken as your acceptance of the updated Policy. We therefore recommend reviewing this page regularly.

If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch with us:

• Live Chat: Available 24/7 — in Bengali and English
• Email: [email protected]

Our support team is available seven days a week, 24 hours a day. Privacy-related requests are generally processed within 30 working days.