xbje's commitment to responsible gaming
xbje believes entertainment should always stay within control. Using our safe gaming tools, you can manage your own play in a mindful way.
Online gaming and betting is a form of entertainment — as long as it stays within the right boundaries. At xbje, we want you to always play with enjoyment, free from stress, and financially protected. Responsible gaming means staying in control of your time, money, and emotions.
When gaming becomes a habit and starts to have a negative effect on personal or family life, it becomes problematic. xbje provides various tools and guidelines to help you avoid that situation.
Remember: gaming is never a source of income — it is entertainment only. Every bet carries an equal chance of winning or losing, and the outcome is entirely uncertain.
Important: xbje is only for people aged 21 and above. No one under age may use this platform. If you share your device with others, make sure minors cannot access your account.
Deposit Limit
You can set a daily, weekly, or monthly deposit limit. Once a limit is set, it takes effect immediately. Lowering a limit applies right away; increasing one requires a waiting period so you do not make decisions in an emotional moment.
Time-Out Break
Your account can be temporarily suspended for a set period — from 24 hours up to several weeks. During this time, logging in or placing bets will not be possible. Once the break ends, your account is reactivated automatically.
Self-Exclusion
If you feel gaming is getting out of control, choose long-term self-exclusion. Selecting this option will keep your account fully closed for a significant period and no promotional messages will be sent to you.
Loss Limit
Set a maximum loss amount on a daily, weekly, or monthly basis. Once you reach this limit, you will not be able to place any more bets — this is an effective way to protect yourself financially.
Betting Limit
Set a maximum amount for a single bet. This keeps you from placing a large bet in an moment of excitement and helps protect your balance over the long term.
Support Assistance
If you have any questions or concerns about responsible gaming, contact xbje via 24/7 live chat or email. Our support team is able to assist you in Bengali.
When gaming goes beyond the limits of entertainment, certain warning signs may appear. If you notice any of the following in yourself or someone close to you, pay attention:
- Feeling a repeated urge to play in order to recover money that was lost.
- Spending money needed for essentials (such as food, rent, or bills) on gaming.
- Lying to or hiding gaming activity from family or friends.
- Feeling restless, irritable, or anxious when not gaming.
- Being unable to stop even after spending more time or money than intended.
- Taking on debt or selling assets to fund gaming.
- Gaming while neglecting work, studies, or family responsibilities.
If these signs appear, contact xbje's support team promptly or activate self-exclusion. Seeking help is not a sign of weakness — it takes courage.
Ask yourself these questions at least once a week. Answering honestly will help you easily determine whether your gaming habits are still within a safe range.
Have you set a budget?
Set aside a fixed amount each week or month for gaming — an amount whose loss will not affect your daily life.
Is your time under control?
Track how long you are gaming each day. If it is more than you planned, use the time-out feature.
Are your emotions in check?
Notice whether you are increasing your bets out of anger or frustration after a loss. Never place a bet beyond your limit driven by emotion.
Are you taking breaks?
Take regular breaks. Step away from gaming entirely during at least one fixed period each day and spend time with your family.
xbje is strictly operated for people aged 21 and above. Age is verified at the time of account registration and an identity document may be requested if needed. No one under age may register or play.
If you are a parent or guardian and there are children at home, make sure parental controls are active on your device and that your xbje account login details are kept secure.
- Lock your device after logging in so no one else can access your account.
- Do not share your password with anyone — not even family members.
- If you log in on a public or shared device, log out when your session ends.
- If you have any suspicion, change your password immediately.
If you want to use responsible gaming tools or place any limits on your account, contact xbje's support team directly. We are available 24 hours a day, 7 days a week, in both Bengali and English.
Live Chat
The fastest way to get help. Log in to the site and click the live chat button — our team is available 24/7.
Email Support
To send a written request, email us at: [email protected] — we will reply as quickly as possible.
Remember — asking for help takes courage. Your well-being is xbje's first priority. You are not alone.
Enjoy safely — xbje is with you
Entertainment is best when it comes with responsibility. Return to xbje, browse our game sections, or find answers to any questions on the FAQ page.